Shopping
What Shipping Methods Are Available?
Standard Shipping: This is our default shipping method, which typically takes 3-5 business days for delivery within Qatar. Shipping fees for standard shipping are calculated based on the delivery location and the total weight of the order.
Do You Ship Internationally?
No, we ship only to qatar and oman.
How Long Will It Take To Get My Package?
typically takes 3-5 business days for delivery within Qatar
Payment
What Payment Methods Are Accepted?
Credit/Debit Cards: Customers can securely pay for their orders using major credit or debit cards supported by the myFatoorah payment gateway, including Visa, MasterCard, and American Express.
Is Buying On-Line Safe?
Orders & Returns
How Can I Place Order?
- Browse our website and select the items you wish to purchase.
- Add the selected items to your shopping cart.
- Proceed to checkout and fill in your shipping and billing details.
- Choose your preferred payment method via myFatoorah.
- Review and confirm your order.
How Can I Cancel Or Change My Order?
- Log in to your account on our website.
- Go to “My Orders” in your account dashboard.
- Select the order you wish to cancel or change.
- Follow the prompts to cancel or edit the order details.
Do I need an account to place an order?
No, you don’t need an account to place an order on “Francis Boutique Qatar.” You can proceed as a guest and checkout using your shipping and billing details without creating an account. However, creating an account allows you to track your orders and makes future purchases easier.
How Do I Track My Order?
- Log in to your account on our website.
- Go to “My Orders” in your account dashboard.
- Find the order you want to track and click on “Track Order” or “View Details.”
- Follow the provided tracking information or link to monitor the status and location of your order.
- If you dont have an account click track order in the bottom menu and type your Order ID wich was provided to you with your order invoice when you placed your order.
- Don’t share your Order ID with anyone.
How Can I Return a Product?
You cannot return limited products on “Francis Boutique Qatar” due to their limited availability. Please ensure your selection meets your preferences before completing the purchase.
